SMS Privacy Policy Summary
Information collected: name, phone number, email, form responses, consent selections, SMS records, and website interaction data. How data is used: to provide the customer-care or marketing messages the user separately selects, operate the website, provide support, maintain security, and meet legal obligations. SMS opt-in: consent uses separate optional, unchecked website-form checkboxes and is not a condition of purchase. Cookies and tracking: cookies, analytics, device, browser, IP, referral, and page-interaction data may be collected. Security: reasonable administrative, technical, and organizational safeguards are used. User rights: users may reply STOP to unsubscribe and may request access, correction, deletion, or preference updates. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes, and SMS opt-in data and consent will not be sold or shared.
What This Notice Covers
This notice explains how Manufactured Home Coach LLC handles mobile telephone numbers, text-message consent selections, and SMS program records. It supplements our general Privacy Policy.
Information We Collect and Use
We may collect your name, telephone number, email address, form responses, SMS consent selections, message history, opt-in and opt-out records, website interaction information, and information you voluntarily provide. When you separately opt in, we use your mobile number and consent selection only for the categories of messages you chose. Non-marketing messages may include requested-download confirmations, inquiry responses, requested callbacks, appointment coordination, service updates, customer support, and post-service feedback requests. Marketing messages may include manufactured-home buying resources, service announcements, and follow-up opportunities.
SMS Opt-In Details
SMS consent is collected through separate, optional checkboxes on our website forms. The customer-care and marketing choices are independent. Neither checkbox is preselected, and a form may be submitted without consenting to text messages. We retain the time, source, and category of consent so we can honor the user’s selections.
Cookies and Tracking Information
Our website may use cookies, analytics, server logs, and similar technologies to understand site usage, maintain security, and improve performance. These technologies may collect device, browser, IP address, referral, and page-interaction information. Cookie and tracking information is not used to create or sell SMS marketing lists.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Access is limited to people and service providers who need the information to operate the requested services. We retain SMS consent and messaging records only as long as reasonably necessary for service, legal, and compliance purposes.
No Sale or Marketing Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service or messaging delivery, is permitted only as needed to provide those services. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile telephone numbers, SMS opt-in data, and SMS consent records are not sold. Any separately disclosed handling of other information under the general Privacy Policy does not include or authorize the sale or sharing of mobile information or SMS consent.
Your Choices
Text-message consent is optional and is not a condition of purchasing a home, obtaining a service, or downloading a free resource. You may unsubscribe from text messages at any time by replying STOP. Reply HELP for assistance. You may request access to, correction of, or deletion of your information, or update your communication preferences, by contacting us using the information below.
Contact
Manufactured Home Coach LLC can be reached at contact@manufacturedhomecoach.com or (256) 255-7757. See the SMS Terms & Conditions.